Support

Returns and Defects

For returns and repairs, please contact our Office for an RMA Number. When contacting us, please provide the following information:

  • Model Number(s)
  • Serial Number(s)
  • Date(s) of Purchase
  • Reason(s) for Return

If a Technician Log Number has been provided by the Manufacturer’s Technical Support Department, please include that number in the information provided.


Manufacturers’ Direct Support Pages & Information:

  • TekTone Sound & Signal Manufacturing Inc.
    1.800.327.8466 Option 3
    http://www.tektone.com/techsupt.php

    For programming and installation manuals please check the Literature Index
    To check if your equipment is still covered by Warranty please click HERE. To determine the manufacture date of your TekTone® product, enter the warranty number (with no spaces) in the search box, and press the Search button. The manufacture date will appear below the search box.

  • JSM ~ Micro Inc.
    1.514.355.5731
    julien@jsmmicro.com
  • AccuTech Security ICS
    1.800.356.2671
    http://accutechsecurity.com/support